EMG Spindle Warranty Claim Form | EMG Precision CNC Machining Supplier

TAILOREDSUPPORT

Right from the very start you have EMG Precision's FULL SUPPORT.

Here's just some of the things we provide on your journey with EMG Precision

Full detailed specifications of every Spindle we sell from the Stall torque of one of your PMS Series, to the layout of the bearings.
Our Included 12 months warranty package, and after-sales support thereafter including a full compliment of spare parts.
80+ Pages of detailed and simple to understand Technical Manuals with every spindle purchased.
Online Technical Forums & Blog membership.
Immediate access to contact our Technical Service department for support when required.
Full detailed 2D CAD Drawings and 3D CAD Models available to download for our members.
Online Chat Support available during working hours, 52 weeks per year.
And much much more...
To read our full Warranty Terms & Disclaimer click here.

EMG Precision guarantees the quality of its new spindles for 12 months from the date of shipment.
This warranty includes all mechanical and electrical components.
It is highly unlikely, given our extreme pre-despatch Qulality Testing regime and the highly protective packaging that we ship our spindle in, but in the event of a failure or defect on delivery, we can provide a very quick repaire or replacement service.
In the event of a warranty reapir or replacement we have a very simple reporting procedure to ensure we act quickly!
Standard workings hours technical support.
EMG Precision supported Technical Forums
To read our full Warranty Terms & Disclaimer click here.

Obviously there are some things our Warranty just can't cover...

The warranty is limited to defects of manufacturing and is not extended to the parts exposed to normal wear.
Damages and defects resulting from incorrect electrical connections, misuse, improper maintenance, out of balance tooling, incorrect warm-up procedure, improper air supply and untimely communications reporting defects are excluded from our warranty negating any and all of our obligations.
Failure to fulfil agreed payment conditions shall result in the termination of warranty provisions.
To read our full Warranty Disclaimer click here.